Spectrum Medical’s advanced education and training programs are designed with clinical relevance and evidence-based healthcare in mind.
Additional Spectrum Medical’s Strategic Product Educators will work closely with its Quantum Informatics Partners to deliver improved patient care focused on outcomes, analytics reporting and benchmarking.
After the initial training and systems implementation, software updates can be pushed remotely via Spectrum Medical’s sophisticated Vision server technology ensuring equipment remains operating on the equivalent latest software version. During the working life of your system, Spectrum Medical will ensure that the equipment and software is kept up-to-date, systems remain secure, and that the equipment is delivering the best possible patient care. This level of support does not end with installation. Project Managers from Spectrum Medical will work closely with all key stakeholders within a customer’s organisation to ensure minimum impact to everyday workflow with regard to site-specific requirements, equipment needs, implementation timing and when systems need to go live. As such Spectrum Medical undertakes a comprehensive site survey, collecting and investigating all necessary environmental factors to ensure a smooth implementation process. Planning, Installation and OptimisationĪccurate site planning and preparation is critical for any sized equipment installation. Our global support team is focused on providing the best in world-class customer service. Customer support programs are designed to maximise equipment uptime, provide proactive monitoring and remote interoperability, and optimise responsiveness and life cycle savings. Spectrum Medical highly trained service technicians, clinical consultants and system application experts will provide in-depth and trusted up-to-date product knowledge, clinical application understanding and hands-on experience.